Joe Navarro, drawing on his decades of experience in behavioral sciences, provides crucial insights into how to master nonverbal intelligence to assess and influence others.  This presentation is practical, detailed, and full of valuable pointers on how to lead, how to get noticed, and how to insure that you have the best interpersonal relations with your clients and patrons.

There are hidden factors that are critical, pervasive, and deeply influential in the business arena and Joe shares how to apply these factors to get ahead in the workplace. He shows how to decode what’s really being said in meetings, negotiations, business meals and interviews. The presentation also covers how to manage “curbside appeal” and the “comfort dividend” to ensure first and last impressions inspire and attract.  It describes how significant “movement to action” and “taking action” are in affecting how a person and organization are regarded by the outside world.  Joe also shows how to use nonverbal intelligence to recognize and address emotions to ensure a healthier, happier workplace.